About Latex Pillow Shop
100% natural latex pillows, shipped free across New Zealand on orders of $125 or more.
We started Latex Pillow Shop for a simple reason. Most people are sleeping on the wrong pillow and do not know it. They wake with a stiff neck or a hot, flattened pillow and assume that is just how pillows are. It is not.
Why we only sell latex
Natural latex does the things a pillow is supposed to do. It springs back instead of slowly sinking, so your neck stays supported all night. It breathes, so it sleeps cooler than memory foam. And it lasts for years rather than flattening after a few months. Once you have slept on it, going back to foam or down feels like a step backwards.
Every pillow we sell is made from 100% natural latex tapped from rubber trees. There are no synthetic blends and no polyurethane foam hiding inside.
A small range, chosen carefully
We do not sell dozens of near-identical pillows. We sell a contour pillow for people who want neck support, a flat Dunlop pillow for people who want a classic feel, and a U-shaped travel pillow for the road. Three shapes, one natural material, each picked to do its job well.
Delivery
Orders go out with a tracked courier, and delivery is free on orders of $125 or more (a flat $20 applies under $125). Most parcels arrive within 7 working days of dispatch, and you get a tracking link by email as soon as yours is on its way.
Orders are dispatched within 2 working days, then delivered within 7 working days. You can pay by card through Stripe, or with PayPal. Our shipping page has the full detail.
If something is not right
Your rights under the Consumer Guarantees Act 1993 apply to everything we sell. If an item turns up faulty, or it is not what the page described, email us and we will put it right. Our refunds and returns page explains how that works.
How to reach us
Email theteam@latexpillow.co.nz, or use our contact page. If your question is about a parcel that is on its way, track your parcel first.
Not sure which shape suits how you sleep? Email us before you order at theteam@latexpillow.co.nz and a real person will help, usually within one working day.
We run country stores in several markets selling the same range. If you are shopping from elsewhere, start at our company hub, latexpillow.company.
Who is behind Latex Pillow Shop
Latex Pillow Shop is part of a family-owned group of online stores. Our CEO, Renoo Caruso, is a Christian preacher based in Phetchaburi, Thailand. Renoo leads a local church with a congregation of more than 200 people and shares daily Bible teaching in Thai through renoo.faith and a YouTube channel with over 1,600 videos.
That faith shapes how we trade. Clear prices, honest product details, and a real person answering your email. We would rather lose a sale than mislead a customer.
What we sell
Pillows
Solid 100% natural latex pillows in the shapes that match how you sleep. Free tracked NZ-wide delivery on orders over $125 and 14-day returns.
Natural Dunlop Latex Pillow, Ergonomic Latex Pillow, Slim Sleeper Thin Latex Pillow, Talatex Full Body Latex Pillow, U-Shaped Latex Neck Pillow, High Loft Natural Latex Pillow, Kids Latex Pillow, Dual Height, Adjustable Natural Latex Lumbar Pillow with Cotton Cover, Compact Talalay Latex Travel Pillow, Shredded Latex Pillow with Tencel Cover.
Mattress Topper
Add a layer of natural latex comfort to any bed. Sized from single to super king, with free tracked NZ-wide delivery on orders over $125.
Talatex Natural Latex Mattress Topper.
Accessories
The finishing touches for a better night, from silk sleep masks to bedroom extras. Free tracked NZ-wide delivery on orders over $125.
Mulberry Silk Pillowcase, Silk Sleep Mask, Zippered Pillow Protector 4 Pack (Standard, Microfibre).
Everything we promise is written down:
Frequently asked questions
Do you deliver across New Zealand?
Yes. We ship to every address in New Zealand with a tracked courier. Delivery is free on orders of $125 or more, with a flat $20 charge under $125. You will get a tracking link by email as soon as your order leaves us.
How long does delivery take?
Most NZ orders arrive within 7 working days of dispatch. You will see live tracking once your parcel is on its way.
What payment methods can I use?
You can pay by card through Stripe or with your PayPal account. Both are processed securely and we never see or store your card details.
Is the latex really 100% natural?
Yes. Our pillows are made from 100% natural latex tapped from rubber trees, with no synthetic latex blended in and no foam fillers.
Why is latex better than memory foam?
Latex springs back the moment you move, so it supports your neck without the slow sink of foam. It also breathes far better, so it sleeps cooler and does not trap heat the way memory foam does.
Can I return my pillow if it is not right for me?
If your pillow is not right for you, our voluntary policy lets you return it within 14 days of delivery in resaleable condition. This is in addition to your rights under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986. Contact us and we will sort out a return or refund. Pillows must be in clean, resaleable condition. Returns go to our address in Thailand.
How do I care for a latex pillow?
Spot-clean the latex with a damp cloth and let it air dry away from direct heat or sunlight. Keep the pillow out of the washing machine and tumble dryer.
Are latex pillows good for allergies?
Natural latex is naturally resistant to dust mites and mould, which makes it a good choice for allergy-prone sleepers. The pillow is not treated with the chemicals you find in many synthetic pillows.